Privacy Policy

We respect your privacy.

Who we are
Our website address is: https://drinklava.com.

What personal data we collect and why we collect it

Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Forms
We keep form submission information for customer service purposes, internal employee training, and contacting the customer about products or services they may be interested in. We do not sell your information to any third-party company.

Cookies and Pixels
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

When you access this website, our servers automatically record information that your browser provides. This may include, among other data, your Internet Protocol (IP) address, browser type, device identifiers and location, the date and time of your access, web pages visited, and files accessed. We do not link IP addresses to any personally identifiable information. Logs of IP addresses are retained on a temporary basis, and then deleted from our system.

This website will attempt to store a small piece of data known as a “cookie” on your computer, which will be read each time you visit the site. We may use cookies to establish continuity between related requests, to personalize the site to your preferences, to authenticate your log-in, and to analyze site traffic. Cookies do not themselves contain any personal information. You may choose to block cookies with your browser, but if you do, you may not be able to take advantage of all of this site’s features.

Drinklava.com uses third-party vendor re-marketing tracking tools, including the Google Adwords tracking cookie and Facebook pixel, to serve ads about our products, services, and offers. These ads appear on Facebook, Google products, and on sites across the Internet. The third-party vendors use cookies, web beacons, and similar technologies to tailor the ads based on your past visits to our website and elsewhere online and to measure ad conversion among other things.

To opt-out of the collection and use of information for ad targeting on Facebook, please visit www.aboutads.info/choices. To opt-out of Google’s use of cookies, please visit Google’s Ads Settings. You can also opt out of a third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page.

Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics
We use Google Analytics to help improve our website and customers’ experience. How Google uses data when you use our partners’ sites or apps. Learn more here:  http://www.google.com/policies/privacy/partners/

Who we share your data with
We do not sell your personal data to any third party company. The only instance where your data may be used by a third party company is for authorization and verification and for communicating our products, services, and offers to you. For example, when you make a purchase on our website and our payment processor(s) need to verify your identity to prevent fraud.

How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data
Visitor comments may be checked through an automated spam detection service.

Our Contact Information
Questions or comments regarding our privacy policy can be emailed to [email protected]

How we protect your data
Our entire website is SSL encrypted and we use best practices to ensure your data is safe.

We collect information about you during the checkout process on our store.

What we collect and store
While you visit our site, we’ll track:

Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

Send you information about your account and order
Respond to your requests, including refunds and complaints
Process payments and prevent fraud
Set up your account for our store
Comply with any legal obligations we have, such as calculating taxes
Improve our store offerings
Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 10 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

Order information like what was purchased, when it was purchased and where it should be sent, and
Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.

What we share with others
We do not sell your information to any third party company. We share information with third parties who help us provide our orders and store services to you; for example Stripe and Paypal and to third parties who help us communicate our products, services, and offers to you such as Facebook, Google, and their Sites.

Payments
We accept payments through PayPal and Stripe. When processing payments, some of your data will be passed to PayPal and Stripe, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy or Stripe Privacy Policy for more details.

Akismet
We collect information about visitors who comment on Sites that use our Akismet anti-spam service. The information we collect depends on how the User sets up Akismet for the Site, but typically includes the commenter’s IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself).

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